This document sets out the shipping policy that applies to customers that make a purchase at If you have any questions, please contact our customer service team on 01924 375338 or email

Shipping Options & Delivery Costs

We offer the following shipping options – you will be asked to select a shipping method at checkout.
Standard flat rate £15, Oversize products £20, free collect from store and free shipping on orders over £150.

Order Processing Time
All orders will be processed as soon as possible with most items being dispatched on date of order. However custom made products usually dispatch in 2 to 3 days from receipt of order.

All orders placed during the weekend or on a public holiday will be processed on the next business day.

Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
International Orders
We do not ship orders overseas.

Once your order has been dispatched, we will send you a confirmation email.

Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.